Effective Date: August 1, 2026
Last Updated: July 1, 2026

This Privacy Policy explains how WBeen ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our website (https://wbeen.com) and our services, including Web Hosting, Domain Registration, Email Solutions, and SSL Certificates. By using our services, you agree to the practices described in this policy.

To provide you with our comprehensive digital services, we collect information in the following ways:

• Account & Contact Information: First Name, Last Name, Email Address, Phone Number, Postal Address, and Company Name.
• Identity Verification (e-KYC): For compliance with regulatory requirements (such as NIXI for .IN domains), we may require identity documents. This verification is securely processed through one or more trusted third-party identity verification providers engaged by WBeen.
• Payment & Billing Information: Payments are securely processed through trusted third-party payment processors. Current providers may include authorized payment partners, and we do not store complete credit card or UPI details on our servers.
• Device & Log Information: IP address, browser type, operating system, referring URLs, and interaction data to ensure platform security and prevent fraud.

We process personal information based on your consent, contractual necessity (to provide our services), legal obligations (registry and tax compliance), legitimate business interests (fraud prevention and network security), and other lawful bases permitted under applicable data protection laws, including the GDPR and India’s DPDP Act.

We use your personal data strictly for:

• Activating and managing your web hosting, domains, and supplementary services.
• Processing payments and maintaining legal accounting records.
• Providing customer support and technical assistance.
• Monitoring infrastructure for abuse, unauthorized access, and fraud.

Important note regarding e-KYC: Your identity information is processed solely for identity verification, fraud prevention, regulatory compliance, and domain registration requirements. We strictly do not use your identity documents for marketing purposes.

We do not sell your personal data. We share minimal data with trusted partners only when necessary:

• Domain Registries: Required contact data is shared with registries (e.g., ICANN, NIXI). Certain domain registries may publish or make available registrant information through WHOIS or RDAP services where required by applicable registry policies or law.
• Verification Partners: e-KYC details are securely transmitted to authorized verification providers solely for legal compliance.
• Service Partners: Essential data is shared with partners (e.g., Google, Zoho, Certificate Authorities) only if you purchase their services through us.

Your personal information may be transferred to and processed in countries other than your country of residence where our service providers or servers operate. We take reasonable steps to ensure appropriate technical and legal safeguards are in place for international data transfers.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and satisfy registry or regulatory requirements. Certain information may be retained even after account closure where required by applicable law.

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, enhance security, and improve user experience. You may disable cookies through your browser settings; however, certain features of our website may not function properly.

WBeen implements robust security measures to protect your data, including:

• Encryption of data in transit (SSL/TLS).
• Encryption of sensitive data at rest (where applicable).
• Strict access controls and multi-factor authentication for our staff.
• Comprehensive audit logs and regular security monitoring.

Depending on your jurisdiction, you have the right to access, rectify, or request erasure of your personal data. You also have the right to restrict processing and request data portability. To exercise these rights, please contact our support team.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third parties and encourage you to read their privacy policies.

We will disclose any information we collect if required by law, such as to comply with a subpoena, court order, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

We may modify this Privacy Policy from time to time to reflect legal or operational updates. Any changes will become effective immediately upon publication on this page unless otherwise stated.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer / Privacy Team at:

  Email ID: support@wbeen.com